Store policy

PAYMENT
We accept most major credit cards and paypal. 
All prices are CAD.

PRIVACY POLICY
We will not sell or distribute your name, email or shipping address 

SALES TAX
Canadian customers will be charged sales tax shown in the checkout process. Canada, but please be aware when you receive your order you might be charged taxes and duties by your home country. 

SHIPPING INFO
Currently items are shipped with Canada post - orders will be processed within 3-5 business days of placing your order. You will be sent an email notification when your order gets shipped out, and may subscribe for tracking information. For custom orders please allow between 7-10 business days for your order to be processed.

CANADA: Our shipping service is expedited - and comes with tracking and insurance, if you want letter mail shipping please indicate in 'note to seller' and we will refund any overpayment - please note if you choose letter mail service it has no tracking and  no insurance and if the item does not arrive or is lost you are responsible for the item and we will NOT REFUND or RESEND - you will be buying it at your own risk.
STANDARD SHIPPING WORLDWIDE - we offer this service on some orders that are less expensive but it has no tracking and no insurance, if you purchase this service please note it is at your own risk and we will NOT REFUND or RESEND if the item is lost or undelivered
Shipping time information are only estimates and packages sometimes arrive sooner or take longer depending on customs or the postal company in your country.
Additional shipping costs may apply for larger/heavier orders, we will contact you by email.

 

If you refuse your order and it comes back to us - we will NOT refund the shipping costs - you will only be refunded the cost of the item only

CUSTOMS CHARGES: customers pay for any custom charges, duties or taxes charged to them by their country

WE DO NOT MARK ITEMS AS "GIFTS" AND WE PUT THE TRUE VALUE OF THE ITEM SO THAT IF YOUR ITEM IS LOST WE CAN REFUND YOU THE FULL VALUE 

>>IF YOU CHOOSE TO SHIP YOUR ORDER WITH STANDARD SHIPPING YOUR ORDER WILL NOT BE INSURED AND WE WILL NOT ISSUE YOU A REFUND FOR LOST, UNCLAIMED OR UNDELIVERED MAIL<<

TRACKING A PACKAGE 

As soon as we send out the order it is in the hands of the post office - please contact Canada post with your tracking number to get more info on the location of your package (items that are sent with no tracking and no insurance, the post office cannot check it's whereabouts because it has no tracking) you can also track your package at the Canada Post website www.canadapost.ca
or call 1-866-607-6301

WE ARE NOT RESPONSIBLE for incorrect shipping addresses.

RETURN POLICY
Please keep in mind that the canvas and image colour may appear differently according to your computer screen :)


All orders with custom changes are final sale
 

PRODUCT CARE

We recommend spot washing before hand-washing in cold water. Hang to dry.

WE ARE NOT RESPONSIBLE FOR ANY DAMAGE THAT OCCURS IF INSTRUCTIONS ARE NOT FOLLOWED